Services and Support


 At Longley Systems we believe that “Customer Care” is the single most important element in a successful business relationship. Great products are only as good as the company that stands behind them. Our, Sales, Service, Support, and Administrative Departments are committed to ensuring you receive the highest level of service available.


Support

  

Consulting

  

Education & Training

  

Repairs

For us, support doesn’t just happen after the sale is complete! It occurs every time you speak with any member of our organization. We prepare our Sales, Technical, and Administrative staff to help you every step of the way. From identifying your unique needs and desires during the sales process, to configuration and training during implementation, and resolving your issues. We will be there when you need us and we will be professional, competent, and friendly. Oh….and we answer our phones!!!
 
We offer architectural, implementation, and custom programming services. Every customer has unique business requirements, and we will work with you to accommodate these needs.
 
We offer a number of training options to our customers and provide extensive educational material to ensure complete and up-to-date knowledge of your Workforce Management system. Our Technical Support Representatives are required to pass rigorous web-based and on-site training classes, as well as certification programs.
 
We offer full warranty and repair services for our data collection devices.